Course Description

In this course, we will explore the perceptions of the generational differences between:

  • Baby Boomers
  • Generation X
  • Millennials
  • Generation Z
  • Generation Alpha


We will use current research to identify potential areas of misconceptions between generations and implement tools to increase understanding and communication across our diverse generational team members.  The tools discussed can improve creative problem solving, conflict management and motivation within a generationally diverse team or organization.

Learning Objectives

Upon completion of this course, participants will be able to:

  1. Recall age ranges and names of various generational segmentations.

  2. Examine major events that shaped the young adult experience of each generation.

  3. Identify common stereotypes and positive attributes for each generation.

  4. Discuss what research tells us about generational differences and similarities.

  5. Discuss strategies for building effective teams that are diverse in age.

NASBA Program Information

  • Delivery Method: QAS Self Study
  • Field of Study: Personal Development
  • Credits: 1.5 CPE
  • Program Level: Basic
  • Prerequisites/Advance Preparation: None
  • Date of Last Content Review/Update: March 28, 2024
  • Enrollment Period/Expiration Date: One year from date of purchase
  • Refund Policy/Complaint Resolution Policy: Our policies can be found in our FAQ.
  • Registration & Attendance: To register for this course, please click the "Enroll Now" button. Full attendance and completion of all course materials are required to receive CPE credit.


Sheriff Consulting is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

Course Curriculum

    1. Instructions for QAS Self Study

    2. Course Overview

    1. Module 1: Introduction

    2. Module 1 - Review Question

    1. Module 2 - Understanding Generations

    2. Module 2 Review Question

    1. Module 3 - Generation Z and Alpha

    2. Module 3 Review Question

    1. Module 4 - Understanding Generations: 1980, 1995, 2010

    2. Module 4 Review Question

    1. Module 5 - Generational Stereotypes

    2. Module 5 Review Question