Nano Course: When Quality Control Fails - Boeing's Cultural Shift
.20 CPE | Behavioral Ethics
In 2019, former Boeing engineer Rick Ludtke testified about a drastic change he witnessed: quality assurance staff being systematically reduced while factory workers were pressured to use defective parts. In this ten-minute nano learning course, we'll examine how Boeing's post-merger shift from an engineering-focused culture to a profit-driven mindset led to catastrophic compromises in safety standards. Through this real-world case study, you'll learn how organizational pressure to prioritize speed and cost-cutting over quality can erode critical safety controls, leading to system-wide failures in quality assurance.
Garth Sheriff, CPA, CA, CPA (Illinois), CIA, CGMA, MAcc, is the founder of Sheriff Consulting. Sheriff Consulting provides continuing professional experience (CPE) courses in leadership, communication, and assurance. Garth has worked as an assurance professional and learning provider for over 20 years. Garth has also acted in various stage and film productions. He is a graduate in improvisation from The Second City and a member of ACTRA (the Alliance of Canadian Cinema, Television and Radio Artists).
Program Level: Basic
Prerequisites: None
Advance preparation: None
Delivery Method: QAS Self Study
Credits: .20 CPE hours
Field of Study: Behavioral Ethics
Enrollment Period/Expiration Date: One year from date of purchase
Date of Last Program Review/Update: January 15, 2025
Refund Policy/Complaint Resolution Policy: Our policies can be found in our FAQ
Instructions for QAS Self Study
Course Overview
When Quality Control Fails - Boeing's Cultural Shift
Course Evaluation
Final Exam